Credit notes
Correct or cancel an invoice the right way.
Don't delete or edit an invoice that has already been sent. Issue a credit note against it instead, so your records stay complete.
- Open the invoice and choose More → Create credit note, or go to Sales → Credit Notes.
- Keep the lines you are crediting and adjust quantities or amounts.
- Save, then apply the credit to the invoice. Its balance goes down by the credited amount.
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