Frequently asked questions

Invoicing, accounting and customer management for businesses in Cyprus, in one private online workspace. You use it in your browser; there is nothing to install.

Yes. Every workspace has its own web address and its own separate database, hosted in the EU.

Yes. The app, your documents and the emails to your customers can be in Greek or English, and each customer can receive documents in their own language.

Every plan starts with a 15-day free trial.

Yes. Contact us and we move your workspace to the new plan; your data stays where it is.

Yes. Add your accountant as a staff user with the permissions you choose, or export reports for them. The Pro plan also suits accountants who manage several companies.

Yes. Any invoice can repeat every month, quarter, year or on a custom schedule, and each new invoice is created and emailed automatically.

Yes. Euro is the default, and you can add other currencies for customers who pay in them.

Yes. Overdue reminders can be sent automatically when an invoice passes its due date.

Yes. They open it in their customer portal and accept or decline it there, and you can ask for a signature on acceptance.

An estimate is a priced list of items. A proposal is a longer document with text, images and pricing, for bigger jobs.

No. One click converts it to an invoice with every line, tax and discount.

Yes. Record deposits or instalments and the invoice shows as partially paid until the balance is settled.

Yes. You can email a PDF payment receipt as soon as you record the payment.

Yes. Unpaid, partially paid and overdue invoices show on your dashboard and in the reports.

Yes. Attach a photo or PDF of the receipt to each expense.

Yes. Mark it billable to a customer or project and add it to their invoice.

Yes. Set an expense to recur and it is added on schedule.

Yes. Sales, income, expense and tax reports are in Starter, Business and Pro.

The Pro plan, which also covers up to 10 companies in one account.

Yes. One Pro plan covers up to 10 companies. Each company gets its own workspace, and you switch between them from your account.

Yes. Web-to-lead forms turn website enquiries into leads automatically.

Yes. Create the lead statuses and sources that match how you sell.

Yes. The customer portal shows them their invoices, estimates and shared files.

Yes. Invoice project hours or task hours directly from the project, or bill a fixed price.

Yes, if you enable it. They follow progress in their customer portal.

Projects, tasks and time tracking are in the Business and Pro plans.

Yes. Articles can be public or visible only to logged-in customers.

Support ticketing is in the Business and Pro plans.

Yes. They read and sign the contract in their customer portal.

Yes. You are notified before the end date so you can renew in time.

Contracts and subscriptions are in the Business and Pro plans.

No. It only fills the form. You review every value and save the expense or payment yourself.

The document is sent to the AI service only to read it and is not stored by Scan & Fill. You can choose to attach the receipt to the expense.

The Business and Pro plans.