Gift cards: printed at the till, on the phone, or on plastic

A gift card is a code with money on it. It prints as a slip with a QR code at the till, can be sent to the customer's phone as a link, and can later be a plastic card from a print shop. The customer scans the QR code to see what is left on it.

Selling a card

1. On the till, with no other sale on the screen, press Sell a gift card.
2. Pick an amount or type one. Add who it is for if you like.
3. If you sell a plastic card, scan it under A printed card to load it. Otherwise a new code is made.
4. Take the payment in cash, card or transfer. The gift card slip prints.

Paying with a card

In the payment window choose Gift card and scan or type the code. The till shows what is left on the card. A card cannot give change, so if the sale is more than the card holds, the rest is paid another way.

Looking after the cards

• Point of Sale → Gift cards lists every card with its balance and history, and shows how much is Still owed on cards in total.
• Block this card stops a lost or stolen card from being spent. It can be unblocked later.
• Correct the balance adds to or takes off a card, always with a reason.
• Cards can last a set number of months, or never expire. Set it under Setup → Point of Sale → Receipt and printer, together with the amounts offered at the till.

Plastic cards

Under Blank cards for printing, make a batch of codes and send the CSV to the print shop. A blank card holds nothing until it is sold at a till, so a card that goes missing before it is sold is worth nothing.